Welcome to IBONRO. These Terms and Conditions govern your access to and use of our website, including browsing our products, placing orders, and purchasing our home improvement products.
By accessing our website or placing an order, you agree to these Terms and Conditions. Please read them carefully before making a purchase.
1. General Terms
- These Terms and Conditions apply to all visitors, customers, and purchasers using the IBONRO website.
- IBONRO reserves the right to update or modify these terms from time to time.
- Changes will be published on this page and will take effect as applicable under the law.
- Your continued use of the website after changes are published indicates acceptance of the revised terms, to the extent permitted by applicable law.
- Customers are responsible for reviewing the terms before placing an order.
2. Products and Services
IBONRO offers home improvement products designed to enhance the functionality and appearance of your living spaces.
- Product descriptions, dimensions, specifications, images, and prices are provided to help customers make informed purchasing decisions.
- We make reasonable efforts to ensure that product information is accurate and up to date.
- Actual product colors, finishes, and appearance may vary slightly due to lighting, photography, display settings, or manufacturing variations.
- Customers should review product dimensions, specifications, installation requirements, and other relevant details before placing an order.
- Product availability may change without notice.
- Any customization or special product requirements must be confirmed with IBONRO before an order is placed.
3. Orders and Payments
- Orders are subject to product availability and order confirmation.
- Payment must be completed through the payment methods made available at checkout, unless otherwise agreed.
- Orders may be processed after successful payment confirmation.
- IBONRO reserves the right to cancel an order where necessary due to product unavailability, pricing errors, suspected fraud, or other legitimate reasons, subject to applicable law.
- If an order is cancelled after payment has been collected, any applicable refund will be processed in accordance with our Cancellation, Return & Refund Policy.
- Customers must ensure that their payment details and billing information are accurate.
- Suspected fraudulent transactions may be investigated and reported to the appropriate authorities where warranted.
4. Shipping and Delivery
- We aim to deliver orders within the estimated delivery period communicated during checkout or order confirmation.
- Delivery timelines may vary depending on the delivery location, product availability, logistics operations, and other circumstances.
- Customers are responsible for providing accurate shipping addresses and contact details.
- Incorrect or incomplete delivery information may result in delays or additional delivery charges, where applicable.
- IBONRO will make reasonable efforts to communicate significant delivery delays.
- Delivery estimates are not guaranteed unless expressly stated otherwise.
For additional details, please refer to our Shipping Policy.
5. Cancellations, Returns, and Refunds
- Order cancellations, returns, replacements, and refunds are subject to our Cancellation, Return & Refund Policy.
- Customers should review the applicable policy before placing an order.
- Certain products may be subject to specific cancellation or return conditions, which will be communicated where applicable.
- Any restrictions relating to customized products will be applied subject to applicable consumer protection laws.
- Nothing in these Terms and Conditions limits any consumer rights that cannot legally be excluded.
6. Product Warranty and Liability
- Any product warranty will be governed by the warranty details expressly provided for the relevant product.
- Customers should follow the product instructions and recommended installation and usage guidelines.
- IBONRO is not responsible for damage resulting from misuse, unauthorized modifications, improper installation, negligence, or failure to follow product instructions, to the extent permitted by law.
- Customers should inspect products after delivery and report damage, defects, or incorrect items in accordance with our applicable policies.
- To the extent permitted by applicable law, IBONRO will not be liable for indirect or consequential losses arising from the use of its products.
- Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.
7. Intellectual Property
All content on the IBONRO website, including logos, brand elements, product photographs, graphics, text, designs, and other materials, is owned by IBONRO or used with appropriate authorization.
You may not copy, reproduce, distribute, modify, publish, or commercially exploit website content without prior written permission from the relevant rights holder, except as permitted by applicable law.
Unauthorized use of our intellectual property may result in appropriate legal action.
8. Website Use
Customers agree to use the IBONRO website lawfully and responsibly.
You must not:
- Use the website for fraudulent or unlawful activities.
- Attempt to gain unauthorized access to the website or its systems.
- Interfere with website functionality or security.
- Submit false, misleading, or fraudulent order information.
- Copy or misuse website content in violation of applicable intellectual property laws.
We reserve the right to restrict or suspend access where reasonably necessary to protect our website, customers, and business, subject to applicable law.
9. Third-Party Services and Links
Our website may include links to third-party websites, payment gateways, or other external services.
These services may operate under their own terms, conditions, and privacy policies. IBONRO does not control independent third-party websites and is not responsible for their content or practices.
Customers should review the relevant third-party terms before using those services.
10. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of India.
Any disputes arising from the use of our website or the purchase of our products will be handled by the competent courts in Chennai, Tamil Nadu, where legally permissible and subject to applicable jurisdictional requirements.
Nothing in this section limits any statutory consumer rights or remedies available under applicable law.
11. Changes to These Terms
IBONRO reserves the right to revise these Terms and Conditions when necessary to reflect changes in our products, services, business practices, or legal requirements.
Updated terms will be published on this page along with the revised date.
12. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us using the customer support details provided on the IBONRO website.
Brand: IBONRO
Email: ibonroibonro@gmail.com
IBONRO — Thoughtful Products for Better Living.
